Privacy policy.

Who this policy is for

This Privacy Policy explains how Practical Family Mediation handles information in connection with this website, practicalfamilymediation.com. It applies to visitors to the website and to people who contact the practice through it.

What we collect

We collect only what you choose to share and a small amount of standard technical information:

• Information you submit through the contact form: your name, email address, and, if you provide them, your phone number, preferred contact method, the type of dispute you select, and the short message you write.
• Information you send by email: if you email the practice directly, we receive your email address and whatever you include in your message.
• Basic technical logs: like most websites, our hosting provider automatically records limited technical information such as your approximate location, browser type, and pages requested. This is used to keep the site running and secure. Any analytics used are privacy-conscious and aggregate in nature.

We do not intentionally collect sensitive details about your dispute beyond what you decide to share. Please share only what you are comfortable sending, and avoid including highly sensitive information in an initial message.

How we use your information

We use the information you provide to respond to your inquiry, answer your questions, and discuss whether mediation may be a fit for your situation. We use basic technical logs to operate, maintain, and protect the website. We do not use your contact-form information for advertising.

We do not sell your information

We do not sell, rent, or trade your personal information. We do not share it for anyone else's marketing purposes.

Third parties we rely on

This website is a static site and does not use its own database. To operate it and to receive your messages, we rely on a small number of service providers:

• Website hosting: the site is hosted on Cloudflare Pages, which processes standard request and security data as part of delivering the website.
• Email delivery: messages you submit through the contact form are delivered to the practice by email. When you use the form, your device may open your own email application to send the message, or the message may be transmitted through an email delivery provider. Email is then handled through the practice's email provider.

These providers process information only to provide their services to us. We may also disclose information if required by law or to protect the rights, safety, or security of others.

Data retention

Because the site does not use a database, contact-form submissions are handled as email. We keep messages and related correspondence for as long as needed to respond to your inquiry and for reasonable record-keeping, and then we delete or archive them. You can ask us to delete your message at any time.

Your choices

You can choose not to submit the contact form and instead reach out in another way. You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, by emailing [email protected]. You can also decline to provide optional fields in the form; only your name and email are needed to reply.

Children's privacy

This website is intended for adults. It is not directed to children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information through this website, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page. Your continued use of the website after changes are posted means you accept the updated policy.

Contact

If you have questions about this Privacy Policy or about how your information is handled, contact Practical Family Mediation by email at [email protected]. You may also review our Legal Disclaimer.